To make your funds even safer, we are introducing an extra security check whenever you make a withdrawal. We now verify that the money is being sent directly to your own bank account.

🤔 What does this mean?

We check whether the receiving bank account actually belongs to you. This means the name on the bank account must match the name on your Napoleon account.

ℹ️ Why are we doing this?

To guarantee that your money always ends up with the right person: you! It’s an added layer of protection designed just for your peace of mind.

👇 Do you need to do anything?

• Already using a bank account in your own name? Great news, nothing changes for you! You can keep making withdrawals as usual.
• Using an account belonging to a partner or family member? Moving forward, you will need to use a bank account registered under your own name.

Got questions? Our customer service team is happy to help!